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Mr Mark Sayer Weekly Update 09th October: Communication

09 October 2015

Coming from the West and being a man of a certain age, I am a great fan of the rock band, Pink Floyd.  One of their greatest songs ‘Comfortably Numb’ on one of their greatest albums, ‘The Wall’ contains the memorable lines ‘Your lips move but I can’t hear what you’re saying…’   Ah, the problems of communication!

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  • Communication 20151009 (1)
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That is sadly all too common in any organisation.  It happens between friends; it happens in families between husband and wife, between parents and children; it happens in society, in commerce – in fact, in any organisation that includes people who talk.   What one says is not necessarily what is heard.   What comes out of one’s mouth may not be exactly the thought that was in one’s mind.  We all have to try to communicate with warmth, clarity and consistency.

As part of the Parent Satisfaction Survey, our parents who responded gave high ratings on communication.  There is good rapport between teachers and parents to help facilitate effective communication with 99% confirming that.  We seek to keep parents informed of success of the children, or areas for development personally or academically are also frequently raised.  We want the very best for your children as we invest heavily in their learning and character development.  Golden Emails are already being sent as before from Primary and in Secondary will commence after Half Term so that individual successes can be recorded and celebrated.  It does wonders for the self -confidence of the children.  Teachers share progress and points for improvement.  There are blogs, weekly class newsletters, letters on the Portal for you to refer to, the weekly articles now posted on the Hub of the Website.

We want to make sure that the information that you are provided with is effective, timely and in places that you find easy to access.  Your feedback – more than once a year is extremely valuable to us to help us improve the quality of service further in ways that you desire.  Please do use the feedback@bvishanoi.com link here to let us know your views.  I would be very happy to hear from you.

Next week, I will be away in Switzerland for the Annual Conference for Nord Anglia Principals’ in one of their schools in Champittet.  It promises to be a very interesting and informative time, the first occasion when the principals from Vietnam have been able to meet our counterparts from other parts of the globe.

Here, though, we close another busy week, full of fun and good learning.  I wish you a very happy weekend.

Mr Mark Sayer - Principal of BVIS Hanoi