School Buses

How It Works

We pick up your kids and drop them off at your door, or as close as practically possible. All buses have adult monitors on board, in addition to certified, medically checked drivers.

Parents can be in touch with bus monitors at all times during the ride.  We have our own coordinator located at the ISM Upper Campus from 10:00 to 17:00 to help you and your child. New clients may try our service for three days for free to see if it works for their family.

Pickup times are designed for 08:15 arrival at ISM before the start of the school day at 8:30. The median trip to ISM for a child today takes just under 1 hour. To maintain route integrity and respect for others, late shows are left behind, after a short wait (2 minutes maximum).  Afternoon return (15:45 ISM departure / 16:45 on ASA days) times vary more, but median times are less than one hour. Obviously, more remote student home locations cause additional elapsed time. And more obviously, Moscow can be a challenging traffic environment.

We reserve the right to not serve excessively distant child home locations.

Contact us at ism@transportlinkservice.net for more details and info on travel times from your location and pricing.

Our Fleet and Drivers

TLS currently serves ISM and six other international schools in Moscow. Our large vehicle fleet (more than 80 buses) improves the reliability of the service.

Every TLS driver has a class D Russian driving license and is medically checked every morning by a certified physician at TLS facilities.

As our main workhorse, we use an 18-seat Ford Transit equipped with a special heating system, air conditioning, and seatbelts. We perform regular safety checks and keep buses in top condition. We also have other buses from 8 to 53 seats to tailor transport to user needs.

Our main bus garage and parking are located near ISM. We have backup buses and drivers to ensure the reliability of the service.

Vehicles are insured according to Russian law, and we carry extra liability insurance, more than Russian law requires.

Bus Service Schedule of Fees 2019-20

*VAT Exclusive, Annual payment offer is valid till 10th September 2019

SINGLE TRIPS RATES

*VAT Exclusive

Refund Policy

a) Trimester Plan: For any child who pays for the trimester and begins the trimester, we will refund only 50% of the pro-rata cost of the remaining days in the trimester. After a user has consumed 75% of a trimester, no refund is applicable for the unused days for that trimester.

b) Annual Plan: For any child who pays for the annual and begins a trimester, we will refund only 50% of the pro-rata cost of the remaining days in that trimester plus 100% refund for any unused trimesters. After a user has consumed 75% of a trimester, no refund is applicable for the unused days for that trimester.

• Prices are payable in advance, and do not include VAT.
• We reserve the right to remove any child from the bus service for disciplinary, safety and security reasons, after a formal warning is given. Our behavioral code is available upon request, and is given to each family at the beginning of each year.

ISM does not provide home-to-school bus services. Bus services are contracted between families (or in some cases companies and embassies) and service providers. The school does maintain a cooperation agreement with Transport Link Service (TLS), which has proved to be reliable over the years and who have a school-based transportation coordinator, however, parents are free to make arrangements with any transportation provider they wish.

For more information, please contact: 
Natalia Migranova
Mob: +7 (926) 640-5563
Tel: +7 (499) 922-4400
Email: ism@transportlinkservice.net