This year, we begin a new campaign to help parents fully appreciate that their voice is valued and listened to. 278 families, with one survey allocated per family, responded to the 2017 Parent Satisfaction Survey issued by Nord Anglia Education.
Whilst, in the main, the responses were very positive indeed and in line with the 2015 responses, we felt that too high a percentage of parents answered ‘Do Not Know’, indicating that we had a better job to do to engage and inform. In this ‘You Said…We Did’ campaign, we will periodically seek to tell you how over last term and into this new academic year, we are responding to comments and areas within school. I hope that all of you will be encouraged how we are responding.
In addition, two Principal’s Open Forum meetings and the Parent Teacher Groups in Primary and Secondary provide you with further opportunities to learn more. We look forward to seeing you there. There will be more details closer to those events. For now, we will begin our ‘You Said…We Did’ campaign on:
1. Top Five Take-Aways
One of the main areas for development is in catering. Tastes are very individual and it is impossible to satisfy completely every palette. That said, as a school we are committed to healthy food, nutritious and well presented, regardless of the section of the school.
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Every year, Nord Anglia Education releases a Satisfaction Survey for all parents to share their views. We would like to share our key focus areas for the 2017 - 2018 academic year.We greatly appreciate the support we receive from the BVIS Hanoi community as we continue our commitment to build on our strengths in the years to come.
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