Nord Anglia Education
WRITTEN BY
Nord Anglia
02 March, 2021

Announcing the results of the Northbridge Parent Satisfaction Survey for school year 2020-2021

Announcing the results of the Northbridge Parent Satisfaction Survey for school year 2020-2021 We are pleased to announce the results of the new Northbridge International School Cambodia Parent Satisfaction Survey, and would like to thank all of the parents who took the time to complete this important annual review.

We are pleased to announce the results of the new Northbridge International School Cambodia Parent Satisfaction Survey, and would like to thank all of the parents who took the time to complete this important annual review.

This year's results, along with the continuous guidance and review with the Nord Anglia Education leadership, enable us to create a thorough improvement and development plan for Northbridge. We will keep you updated on our progress in each of these areas throughout the next academic year.

In last year's 2019-2020 Parent Satisfaction Survey, the Top Areas for Improvement were given as:

 

  • Performing arts facilities (music rooms, drama spaces, theatre) - 39% wanted improvement

We have continued to invest in our facilities and bring in new, experienced teaching staff to lead our collaborations with Juilliard. However, we recognise the next step must be investment in a state-of-the-art peforming arts centre. Preliminary works are already being undertaken for this.

 

  • IT teaching facilities - 31% wanted improvement

There has been substantial investment in IT technology throughout the school, from new computers, to upgrading of software packages such as Seesaw for Primary, and improvement of the Wi-Fi connectivity. This is constantly under review, and more improvments are coming next year.

 

  • Keeping parents informed about my child’s successes outside of academic progress - 30% wanted improvement

We have endeavoured to do a better job of this, through our Parent Teacher Conferences, increased social media profile and connecting on the platforms that suit you (including a new Telegram channel), but will continue to try do more in the next school year, so we can all celebrate your child's successes.

STUCO Meeting 8

Results of the 2020-2021 Parent Satisfaction Survey

 

Top 5 Successes

  1. Feel safe at school - 95% Agree

  2. Good classrooms - 93% Agree

  3. Our first contact with the school was positive and welcoming - 92% Agree

  4. The school keeps me informed about general school updates - 91% Agree

  5. Recieve a quality education from the school - 89% Agree

 

Summary: We have created a safe learning environment with well-equipped classrooms, where new families feel both welcomed and informed, and all our students can thrive.
09

Top 5 Increases

  1. Awareness of educational programmes (Global Campus online) - 6% increase

  2. Good performing arts facilities (music rooms, drama spaces, theatre) - 5% increase

  3. Good indoor sports facilities - 4% increase

  4. The school promotes healthy lifestyles to my child - 3% increase

  5. Receive a quality education from the school - 2% increase

 

Summary: Global Campus online has brought students together from across the Nord Anglia family of 69 international schools, and has become a talked about learning platform among our community.
NIS 18_357

Top 5 Areas for Improvement

  1. Can participate in a wide range of trips and visits - Only 57% Agree

  2. The school keeps me informed about my childs successes outside of academic progress - Only 61% Agree

  3. Good IT teaching facilities - Only 63% Agree

  4. The school helps me understand how best to support my childs learning - Only 64% Agree

  5. Good performing arts facilities (music rooms, drama spaces, theatre) - Only 66% Agree

 

Summary: Unfortunately most trips and visits this year have been curtailed, and we can only hope next year to be able to offer more. We plan to improve communication channels regarding non-academic activities.
Cross 9
Conclusion: It has been a challenging but successful year for all of us, but many parents recognise their children are recieving a quality education in a safe and well-equipped learning environment. At the same time, we also acknowledge we need to continue to build and develop our facilities and teaching and learning.