Three years ago our completion rate for the PSSurvey was in the region of 25% and was the lowest in the European and Middle East region. Over the last two years we have seen a steady rise in completion rates and I am delighted to report that this year’s survey, which closed last night, has seen more than 60% of households complete the survey. This completion rate now places us in the top 5 (out of 19) schools in the European and Middle East region for Nord Anglia.
I have been asked by several parents as to why I have been pushing this survey so much, with one parent even stating with a wry smile that “perhaps I get a bonus if the completion rate is over 50%”: I can assure you I don’t! With approximately two thirds of households completing the survey we can be confident that the responses we review and the trends and patterns shown by the evidence is much more reflective of the parent community than when only one in four were completing it. The rich evidence base from this survey helps us inform our strategic planning for the next year and importantly helps us ensure that we continue to improve in areas that matter to our parent community.
During March we will hopefully be provided with access to a web based portal which allows us to review and cross reference the data from this survey. I can assure you that the responses you have made are entirely anonymous unless you chose to deliberately mention your child’s name and class in a response which occasionally does happen! What we are able to do with the data is ‘interrogate and cross reference’ it in many ways which allow us to form a clear picture of what matters, where our perceived strengths are and what we need to address.
As soon as we receive access to the data I will be inviting the School’s Strategic Advisory Board to meet and review the data with the senior leadership team: They will help us to prioritise and contextualise the data and free-responses. Once we have reviewed the data and have established meaningful action points we will share these with the parent community, hopefully in April.
We are acutely aware that one area where we need to improve our offer to parents is in how we communicate. As previously mentioned we would like to conduct a follow up survey after the half term break in late February which will have focused questions based on school-family communication.
Mindful that this is ‘another’ survey we will ensure it is as brief as it can be yet still be useful to us. May I thank you in advance for the few minutes of your time that this survey will take to complete, more news on this in late February.