Nord Anglia Education
WRITTEN BY
Nord Anglia
02 April, 2020

Announcing the results of the Northbridge Parent Satisfaction Survey for this school year

Announcing the results of the Northbridge Parent Satisfaction Survey for this school year We are pleased to announce the results of the new Northbridge International School Cambodia Parent Satisfaction Survey, and would like to thank all of the parents who took the time to complete this important annual review.

We are pleased to announce the results of the new Northbridge International School Cambodia Parent Satisfaction Survey, and would like to thank all of the parents who took the time to complete this important annual review.

This year's results, along with the continuous guidance and review with the Nord Anglia Education leadership, enable us to create a thorough improvement and development plan for Northbridge. We will keep you updated on our progress in each of these areas throughout the next academic year.

In last year's 2018-2019 Parent Satisfaction Survey, the Top Areas for Improvement were given as:

  • Performing arts facilities (29% wanted improvement)

In the last year we have launched our drama programme in partnership with The Juilliard School, and held a variety of exciting theatrical shows, including a spectacular performance of CATS, and the first ever co-school production with iCAN, 'The Seussification of Romeo and Juilet'. Improvements have been made to the Primary Hall, with a new sound and lighting system installed, and custom sound muffling curtains added.

  • Can participate in a wide range of trips and visits (22% wanted improvement)

More than 100 parents agreed with this statement this year, reflective of our improved MIA trip offerings, and the very successful expeditions to Tanzania and Switzerland. More are planned for the coming school year, details coming soon!

  • Developing global awareness at school (20% wanted improvement)

The school has worked to promote the Nord Anglia Global Campus programme at Northbridge, achieving higher levels of student participation, and more knowledge among the parent community. We look forward to promoting this further.

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Results of the 2019-2020 Parent Satisfaction Survey

 

Top 5 Successes

  1. Our first contact with the school was positive and welcoming - 98% Agree

  2. Feel safe at school - 95% Agree

  3. The admissions process was well organised - 93% Agree

  4. Happy at school - 92% Agree

  5. I have been accepted into a warm and welcoming community - 91% Agree

 

Summary: 
Northbridge has established a warm and welcoming environment, where new students are quickly accepted and almost all feel very safe and happy at school. New parents are also happy with the admissions process.
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Top Increases

  1. We were given all relevant information that we needed when we needed it - 15% increase

  2. Developing confidence at school - 5% increase

  3. My child was given a good induction when starting the school - 5% increase

  4. The school keeps me informed about my child's academic progress - 3% increase

  5. I am happy with the response I receive when I contact my childs school with questions or concerns - 3% increase

 

Summary: 
Northbridge has made a substantial improvement in helping new students and their families quickly integrate by providing all relevant materials, and has also connected well with most parents regarding their child's ongoing learning.
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Top Areas for Improvement

  1. Satisfied with performing arts facilities (music rooms, drama spaces, theatre) - Only 61% Agree

  2. Satisfied with IT teaching facilities - Only 69% Agree

  3. The school keeps me informed about my child’s successes outside of academic progress - Only 70% Agree

  4. Receive individualised attention and support from their teacher(s) - Only 73% Agree

  5. The school prepares my child for the next stage in their study - Only 75% Agree

 

Summary: 
As acknowledged previously, Northbridge needs to develop better dedicated arts facilities in order to support the existing world-class programme with The Juilliard School. Development plans are already being made in this regard.
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Conclusion:
Overall, satisfaction is high with the progress of Northbridge over this last year. However, the school recognises we still have areas in which to improve and develop. We look forward to working with all of you to build an even more successful place of learning.