Q. Is it safe for my child to attend school?
Our primary concern is to keep all members of the NAE group safe, including students and their families. We aim to provide as much clarity as we can in what is a rapidly evolving situation. We must continue to adhere to our existing health and safety, safeguarding and other relevant policies at all times, as well as guidelines published by relevant government authorities and public health advisors. Our schools will reopen when it is safe to do so according to local government regulations, and further communications will be issued to you by your school in a timely manner to inform you of any changes.
Q. Will your schools be operating as normal at that time?
When our schools reopen, and subject to any government regulation, our intention is that normal timetables will resume immediately. Our schools will issue further communications to inform you of any changes made as soon as possible.
Q. If schools remain shut will there be remote learning measures put in place?
Yes. We have already put in place measures to support our students’ remote learning should there be further disruptions to the normal school schedule, and this will continue should there be further disruptions. If you need details of the online learning available for your child, please contact your school Principal directly.
Q. Is it safe to travel to China if I am currently outside of the country?
With guidance rapidly changing, we advise that you please closely follow the requirements and guidelines of your country of citizenship.
Q: We are currently outside of China. Will there be special measures for us if we can’t return home on time?
If it is expected that your child will be unable to attend school upon the reopening dates, please contact your school Principal. Once there is official government approval for schools to reopen, your school will confirm when normal working hours and arrangements are to resume. Classroom teaching is expected to begin immediately.
Q: If there are other circumstances that prevent me from returning in time for the reopening of school, who should I notify?
Please inform your school’s Principal.
Q. How will my child’s education be affected if they cannot physically attend school or if we are asked to leave the country?
We remain committed to working with you and your child so that there is as little disruption to their education as possible. Our schools have put in place measures to support high quality remote e-learning, should there be further disruptions to the normal school schedule or if families are outside of the country. If you need details of the online learning available for your child, please contact your school Principal directly.
Transferring to another NAE school
Q. Can my child attend another Nord Anglia school if we are unable to return to China?
If you are unable to return to China for an extended period of time, we will make every effort where possible to accommodate your child in another Nord Anglia Education school in your home (or other) country via our school transfer policy.
If this is an option you wish to pursue, your school’s admissions team can work with you on any necessary paperwork for the transfer, including forms, assessments and fees. Students transferring from a current Nord Anglia school will be given priority over new families enrolling their children in our schools for the first time.
Our schools are in 29 countries around the world, and each of these have different requirements regarding quarantine, self-monitored isolation, etc. We will follow the requirements of the government in these countries and schools will be able to provide details at the time of your enquiry.
Q. What is the process if we have admissions questions about another Nord Anglia school?
Please contact the admissions team, including the Director of Admissions and Marketing, in your current Nord Anglia school and they will help facilitate the process for you. Transfer to another Nord Anglia Education school is not guaranteed and will depend on factors such as the number of available places.
Q. Can I visit another Nord Anglia school?
We must continue to adhere to our existing health and safety, safeguarding and other relevant policies at all times, as well as guidelines published by relevant government authorities and public health advisors. If a student transfers to another Nord Anglia school from a high-risk area, they may be required to successfully complete a quarantine period outside of the high-risk area before being allowed to start at the school.
Q: What is the 2019 Novel Coronavirus?
The Coronavirus (2019-nCoV) is a respiratory virus that was identified first in Wuhan in mainland China. The virus is most likely spread from person-to-person.
Q. How can I stay healthy during this period?
Always remember to cover your mouth and nose with a tissue when coughing or sneezing. Remember to wash hands often with soap and water or use hand sanitiser. Avoid touching your eyes, nose, and mouth with unwashed hands. Avoid contact with people who are sick. Clean and disinfect frequently-touched objects and surfaces in the home and work environment.
Q. What are the symptoms that parents should look out for?
Coughing, difficulty in breathing, and a fever (a temperature of 38 degrees C or higher). If you have symptoms, please consult with a healthcare professional by phone.
Q. What do I do if I feel unwell or if my child displays symptoms of being sick?
If you display symptoms or feel unwell, do not attend school or travel, and please consult with a healthcare professional by phone.
Q. Where can I get more information about the virus?
We ask that families ensure that they follow requirements given by your national government. Governmental advice, from both the Chinese and overseas governments is being regularly updated given the rapidly evolving situation. We are also closely monitoring this information and that of the World Health Organization (WHO).