• Bachelor of Art (Literature), National University of Hanoi, Vietnam
• Master of Art (Literature), National University of Hanoi, Vietnam
• Dip, Quang Ninh Teaching College, Vietnam
Prior to joining BIS Hanoi, Hai worked for 5 years as a Vietnamese teacher at the National University of Hanoi, Faculty of Vietnamese Language and Vietnamese Studies. From 1999 to 2012 she worked at Hanoi International School as the Vietnamese Coordinator and teacher of PYP, Language A and IB Vietnamese. Her interests include reading, writing plays, cooking and walking.