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CEO Chat at ANZ Bank

16 September 2016

  • Chat with CEO ANZ

Last Thursday three BVIS studentstook part in the CEO Chat initiative. This is designed to enable students to meet and talk to the top executives from international companies.  Chan Ngoc Bao Nguyen (13V), KhanhDang Mai Tran (13V) and Long Tien Lam (12I)met with Mr Dennis Hussey, the CEO of AMZ Vietnam.  Following a tour of the ANZ Offices in district 7, they each had the opportunity to ask Mr Hussey one question.  Here are the questions and what the students took away with them from the answer:

What 3 tips would you give a student in school now to help them with their future career?

“The first advice he gave us was (obviously) study hard. While it certainly sounds cliché, that’s only because it’s true. Education is the way everyone starts, and to utilize the system built for us effectively, the obvious way is to be diligent and smart in your studies. By smart I don’t mean remember everything and always get As, this leads on to the second advice he gave us, be flexible. Smart, in this context, means be willing to change. If you feel like your study methods aren’t working, change them. If you’re subjects aren’t fit for you, talk to a teacher about switching. We rarely ever make the right choice on the first try, don’t be afraid of changing them. The last advice he mentioned was to be skeptical. Along with curiosity, learn to be skeptical of the ‘facts’ you’re presented with. Not just on the Internet, be ready to question your teachers if you have doubts, not only will you understand more in-depth details, you might actually be right about their mistake. So don’t be afraid, you’re only going to learn more if you’re wrong, but imagine what would happen if you’re right.”  Long Tien Lam

What do you think will be the major challenges that business will experience in the next 20 years especially regarding technology?

“When we were talking about the threats and opportunities of rapid development in technology, I asked Mr. Hussey for ANZ’s strategic initiation in employing technology to ensure their competitive advantage in the banking industry, his justification opened me to a whole new perspective. They had to invest not only on mobile app platform, on key human resource members but also to fund global start up businesses to make sure they are taking the lead in applying latest technology into service. I could not help but comparing ANZ’s strategy to BVIS’s dynamic environment and conclude 1 life lesson: to be the best or remained the best, we must have the best preparation and strongest desire to improve!”Chan Ngoc Bao Nguyen

Banks can make huge profits. Do you think that banks generally do enough Corporate Social Responsibility?

“The concept of banks making huge profits is not quite accurate, after the talk with ANZ bank's chairman, Mr. Hussey. Ideally, they should build enough profitability in order to cover the credit losses; and if the profits made are huge, something is wrong. Mr. Hussey believes it is important for banks to avoid treating Corporate Social Responsibility as a form of advertisement, since they are taking care of a nation's saving. In addition, a bank's success is strongly based on trust of its customer. With that great amount of responsibility, to put ethical matters in considerations should be obliged for a bank.”Khanh Dang Mai Tran