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Luca's CAS experience as an online listener.

Continuing our series on CAS (Creativity, Activity, Service) this week we look at another example of  the wide variety of opportunities that can become part of the CAS experience for our IBDP students. Luca has been working as an online listener. 


Over the last few months, I’ve had the privilege to be a part of the listener community for an online emotional support service. This service gives a safe space for those who are dealing with issues by talking about it anonymously online. I applied to be a listener and help those in need and who struggle. I succeeded in the training to become a listener. As a listener, you are clearly told what your job is as a helper, what you are expected to do and what to do in case of situations of concern. It is stated that we aren't supposed to solve other peoples' problem, give advice or give an opinion; we are providing people with a safe environment to talk to us and show them empathy and hope in overcoming those problems. I was aware of the responsibility that this position came with; however, I am someone who deeply cares about mental health and I am grateful that I had the position where I was able to make a difference in someone’s life even if it only had little impact. My goal was to help as many people as I possibly could. There were days where I was talking to more than one person over a short period and there were other people who I talked to for days. This service experience definitely increased my self-awareness and improved my empathy and helping skills that I have been able to bring back to my community in the school.